Welcome to Diamond District! By accessing our website and using our services, you agree to comply with the following terms and conditions:

Ownership: This website, including its content, images, logos, and design elements, is the property of Diamond District and is protected by copyright laws. You may not reproduce, distribute, or use any of our content without our explicit permission.

User Conduct: When using our website, you agree not to engage in any unlawful activities, including but not limited to unauthorized access, data mining, or interference with the functioning of the site.
Product Information: While we strive to provide accurate product descriptions and images, there may be occasional errors or inaccuracies. We do not guarantee the availability of any product, and we reserve the right to modify or discontinue items at any time.

Privacy: Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites and recommend reviewing their terms and conditions.

Limitation of Liability: Diamond District is not liable for any damages, losses, or liabilities arising from your use of our website or the products and services offered.

Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which Diamond District is located.

Returns Policy

We want you to be completely satisfied with your purchase from Diamond District. If you are not satisfied with your purchase, you may return it under the following conditions:

Eligibility: To be eligible for a return, the item must be unused, in its original condition, and accompanied by the original packaging and proof of purchase.

Timeframe: You may initiate a return within 30 days of the purchase date.

Return Process: To initiate a return, please contact our customer service team at info@diamonddistrict.com.au with your order details. Our team will provide you with return instructions.

Refunds: Once we receive and inspect the returned item, we will process your refund within 10 business days. The refund will be issued to the original payment method.

Exclusions: Customized and engraved items are not eligible for return unless they are defective or damaged upon arrival.

Return Shipping: The customer is responsible for return shipping costs unless the item is defective or damaged.

Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately, and we will provide instructions for returning the item and receiving a replacement or refund.

By shopping with Diamond District, you agree to abide by our Returns Policy. If you have any questions or concerns about returning an item, please don't hesitate to contact our customer service team.